Redline
Pool service

Pool service software for the weekly route.

Same pools, same day, every week. Redline keeps the route on the calendar, hands a sick tech's stops to whoever's already in that town, and bills the monthly service with the extra chlorine on top.

A tech calls in sick

Kyle's out sick. Split his Tuesday pools between Ana and me.
Redline

Kyle has 9 pools today: 5 in Chandler, 4 in Gilbert. Ana already has Chandler stops this morning.

Give Ana the 5 Chandler pools and put the 4 Gilbert pools on you this afternoon?

Do it.
Redline

Done. Ana's phone has 5 more stops, and your afternoon has the Gilbert 4, starting with Ortega at 1:00.

Assigning pools to techs is on the Team plan and up. Redline groups by town, not drive time.

How Redline fits pool work

Weekly pools on repeat

Book a pool's first visit, set it weekly, and up to 52 visits land from one save. A "Weekly pool" preset makes the next customer one tap. See pool service scheduling.

Routes covered on sick days

On Team and up, reassign a tech's stops by chat or by dragging on the board. The calendar and both techs' phones update right away.

Monthly fee plus extras

"Invoice Ortega for June service, plus 6 chlorine tabs and a filter clean." Redline drafts one invoice for the monthly fee plus the extras, with each named in the description. On Solo and up.

Openings and closings

In a cold climate, spring openings and fall closings all want the same two weeks. Ask for times and Redline groups them by town so a truck does one neighborhood at a time.

Proof you were there

Snap the clear water and the equipment pad and file the photos to the customer. When someone says the pool wasn't done, the picture is on their file. See Quick-Sort.

Repairs with a deposit

Pump motors, heaters and filter swaps get a quote with a deposit percentage. Bill the deposit before you order the part. On Solo and up.

What a pool route actually takes

In warm states pool service is a year-round weekly route, usually one tech per truck with a set list of pools for each day. The work is steady. The admin is the problem: keeping each pool on its day, covering when a tech is out, billing the monthly fee plus whatever extra chemicals went in, and answering the customer who swears nobody came last Tuesday.

Up north it's a short season with a rush at each end. Openings in spring and closings in fall stack up in the same few weeks, and the weekly route runs in between.

Redline keeps the route on a repeating calendar, the techs on a board, and the photos on each customer's file. Repairs flow through quotes, and money flows through invoices with card pay links. Chemical readings aren't tracked, so keep your readings sheet if your county or your customers want one.

What pool pros should know

Redline does

  • Repeat weekly service from one save
  • Reassign a tech's route by town (Team and up)
  • Bill monthly service with extra chemicals and parts (Solo and up)
  • Quote equipment repairs with a deposit
  • Keep visit photos on each customer's file

Redline doesn't

  • Log chlorine, pH or alkalinity readings
  • Keep commercial pool health department logs
  • Charge customers automatically each month
  • Plan routes by drive time or show a map
  • Text customers when the pool is done

Questions contractors ask

Can I record chemical readings?

You can type them into a note on the customer's file, but there's no readings log, chart or report. Keep your readings sheet alongside Redline.

Can customers see visit photos?

No. There's no customer portal. The photos are on your side, ready when a customer asks or disputes a visit.

How do I bill a pool that's included chemicals?

Tell Redline once ("Ortega is $160 a month, chemicals included") and it remembers. Month-end invoices then only need the extras you add.

Is it worth it for a solo route?

Free covers the chat, contacts, calendar and repeating visits. Solo at $29 a month adds invoices, card payments and overdue alerts. See pricing.

Pool service paperwork and tools

Keep reading

Run your business by chat.

Redline is free to start. Tell it about the job and it handles the quote, the schedule, the invoice and the follow-up.