Same monthly rate. Different extras every pool.
Sixty pools at month end, each with its own rate, half with chemicals included, and a different pile of extras on every one: two bags of shock here, a skimmer basket there. Redline remembers the rates and builds each invoice from the extras you tell it.
Month-end billing for a pool route
Tell Redline each pool's deal once
"Ortega is $160 a month, chemicals included." "Haskins is $140, chemicals billed extra." It remembers, so you never repeat it.
Collect the extras from the techs
On Team and up, techs drop extras in the job's crew thread ("Haskins, 2 bags shock, new basket") or snap the supply house receipt in their app.
Draft the month by message
Give Redline each pool and its extras. It drafts one invoice per customer: one amount covering the monthly service and the extras, with each extra named in the description.
Repairs go separately
A pump motor or a heater repair was quoted on its own, so bill it on its own. If you took a deposit, give Redline the balance; it doesn't take the deposit off by itself.
Chase the few
Most pay on the link. The overdue alerts at day 3, 7 and 14 tell you who didn't, and "who owes me?" lists them any time.
June 30
3 drafts:
Ortega: $245, June weekly service (chemicals included) plus filter clean.
Haskins: $200, June weekly service plus 2 bags of shock and a skimmer basket ($140 + $36 + $24).
Delmar: $175, June weekly service, chemicals included.
Approve all three?
Pay links are live. The 3 emails are drafted; paste each pay link in from Money, then approve and send.
Invoices are on Solo ($29 a month) and up. The crew thread and tech app are on Team. Example prices only.
What goes on a monthly pool invoice
- The month's service at the customer's rate, with "chemicals included" when they are
- Extra chemicals by the bag, tab or gallon: shock, tabs, acid, stabilizer, salt
- Parts swapped on a regular visit: baskets, o-rings, gauges
- Extra work: filter cleans, green-pool treatment, an extra visit after a storm
- Repairs on their own invoice, not buried in the monthly
Where pool money disappears
On a chemicals-included pool, the risk is a pool that eats three times the chlorine and nobody notices. On a chemicals-extra pool, it's the tech who added a bag of shock and forgot to say. Either way, the money is in the extras, and the extras are in the tech's head.
Getting them written down during the week, in the job thread or as a receipt filed against the pool, is the fix. Then month end is reading back what was used and telling Redline. If a pool keeps costing more than it pays, Reports shows profit per job after the receipts you filed, so you know whose rate to raise.
Straight answers on pool billing
Redline does
- Remember each pool's monthly rate and what's included
- Draft month-end invoices with the extras added in and named
- Bill repairs separately from the monthly service
- Show profit per job after the receipts you file
- Flag unpaid invoices at day 3, 7 and 14
Redline doesn't
- Charge customers automatically each month
- Read the crew thread and bill the extras for you
- Track chemical inventory on the truck
- Log chlorine, pH or alkalinity readings
- Take bank transfers on the pay link (card only)
Questions contractors ask
Can I bill the same price every month without retyping it?
Yes. Once Redline knows the rate, "invoice Delmar for June" is enough. Each invoice is still one you approve, because there's no autopay.
How do I bill openings and closings?
Each one is a single visit with its own invoice: the opening or closing, start-up or winterizing chemicals, and any parts. Keep them off the monthly service invoice.
I run a route alone. Do I need Team?
No. Solo at $29 a month covers invoicing and card payments for you. Team is for when techs need the app and the crew thread.
More for pool service
Bill this month's pools in one sitting.
Start free, then turn on Solo to invoice. It comes with a 7-day trial on the web.
Keep reading
- Pool service softwareWeekly pools on repeat, sick-day routes covered and chemicals billed on top.
- Pool service scheduling softwareWeekly pools booked once, routes covered by chat when a tech is out.
- Pool service estimate appRepair or replace quotes from a photo of the equipment label, with a deposit.
- Lawn care invoicing softwareA month of mows per customer, billed in a batch, with the late payers flagged.