Redline
Lawn care dispatch

Crew 2 is done at 2:40. Crew 1 has four lawns left.

With two or three mowing trucks, the work isn't booking the lawns, it's balancing the trucks. Redline keeps each crew paired, shows who's done and who's behind, and puts the new customer on the right truck in one message.

Running mowing crews in Redline

  1. Pair each truck for the season

    Group two people into one crew every week on that day, or until you undo it. The board shows one row per truck, not one per person.

  2. Split towns between trucks

    Give Crew 1 the Reading lawns and Crew 2 the Wakefield ones. When you ask for a time for a new lawn, Redline favors the day a crew is already in that town.

  3. New customers land in Unassigned

    A lawn sold mid-season sits in the Unassigned row until you put it on a truck by chat or by dragging it.

  4. Watch the day by tap

    Crew leads tap En route and On job and mark each lawn done. The board shows who's Done for the day and who's behind, without calling anyone.

  5. Send the early finisher

    Move the last lawns from the slow truck to the early one with one message, and both phones update.

Wednesday, 2:45pm

Who's done for the day?
Redline

Crew 2 (Marcus and Jay) marked their last lawn done at 2:40 and shows Done for the day. Crew 1 (Dev and Sam) has 4 lawns left in Reading.

Unassigned: the new Kessler lawn on Elm St, Wakefield.

Give Crew 2 the last two Reading lawns and the Kessler lawn.
Redline

Crew 2 now has Ortiz and Bell in Reading, then Kessler in Wakefield. Crew 1 finishes with Lam and Price. Both phones are updated.

The crew board, tech app and assigning by chat are on Team ($129 a month) and Team+.

What a mowing company gets from the board

One row per truck

Grouped crews show as one row with their lawns in order, plus an Unassigned row for anything not on a truck yet.

Property notes on the phone

Gate code, dog in the yard, "bag the clippings", "skip the back strip, it's the neighbor's". The crew lead reads it before they unload.

Fuel and parts receipts

A blade or a can of gas bought on the road gets snapped in the tech app and filed against the job.

No prices on the phone

Crews see the lawns, notes and checklists. What each customer pays stays with you.

Balancing trucks, not just booking lawns

A one-truck lawn business needs a calendar. A three-truck business needs to know, at 2:30 on a Wednesday, which crew is ahead and which is behind, and to move work between them without a phone tree. That's what the board is for.

Redline groups by the town name on each address, not by drive time, so splitting by town works best when your towns are compact. If two towns are five minutes apart, you'll know that better than the software does, and one message puts the lawn on the truck you choose.

Straight answers on lawn dispatch

Redline does

  • Keep two-person crews paired every week
  • Show each truck's tapped status and remaining lawns
  • Move lawns between trucks in one message
  • Hold new customers in an Unassigned row
  • Put property notes on the crew lead's phone

Redline doesn't

  • Track trucks by GPS
  • Plan routes on a map or by drive time
  • Track crew hours or run payroll
  • Log pesticide or fertilizer applications
  • Text customers when the crew is on the way

Questions contractors ask

Do both people on a truck need a seat?

Only the ones who use the app. A lot of companies give it to the crew lead. Team includes 3 seats counting you, Team+ includes 10 with extra seats at $29.

What happens on a rain day?

Ask Redline to propose moves for the week. It suggests where the rained-out lawns go, grouped by town, and nothing changes until you apply it. See lawn care scheduling.

Can the crew call the customer about a locked gate?

Yes. Calling is one tap from the job in the tech app, through the phone's own dialer. Redline doesn't text.

More for lawn care

Keep reading

Run your business by chat.

Redline is free to start. Tell it about the job and it handles the quote, the schedule, the invoice and the follow-up.