Cleaning service agreement for every other Tuesday.
Recurring cleaning goes wrong in small ways: the oven nobody said was extra, the key that didn't work, the vase that was already chipped. A one-page agreement saves the account before any of that comes up.
The agreement
Click any text to edit it. Fill in the parts in [brackets], then print it or copy it into your own document.
Recurring Cleaning Agreement between [Your Company] ("we") and [Customer Name] ("you") for the home at [Service Address]: [number] bedrooms, [number] bathrooms, about [square feet] sq ft.
1. Schedule. Cleaning [weekly / every other week / every 4 weeks] on [day], arriving between [time] and [time]. The first clean is a deep clean, priced separately at $[amount].
2. Each clean includes. Kitchen: counters, sink, stovetop, outside of appliances and cabinets, microwave inside and out, floors. Bathrooms: tub, shower, toilet, sink, mirrors, floors. All rooms: dust reachable surfaces, wipe switches and handles, vacuum, mop hard floors, empty trash, make beds [with linens you leave out].
3. Not included unless added. Inside the oven or refrigerator, inside cabinets, interior windows, walls and baseboards (deep clean only), laundry, dishes, organizing, pet waste, and anything that needs a ladder. Add-ons and prices: [list].
4. Supplies. We bring our own supplies and equipment [except: (items you want us to use)]. Tell us about any surfaces that need special products (marble, natural stone, unsealed wood).
5. Price and payment. $[amount] per clean, billed [after each clean / monthly], due within [number] days. Our price assumes the home is kept at about the same condition. If it changes a lot, we will talk to you before changing the price.
6. Entry. You will let us in by [key / lockbox / door code / being home]. Keys and codes are kept [labeled by code, not by address] and returned when this agreement ends. Alarm code: [given separately, not written here].
7. Lockouts and late cancellations. If we can't get in on the scheduled day, or you cancel with less than [number] hours' notice, a fee of $[amount] applies.
8. Skips and holidays. Tell us [number] days ahead to skip a clean. If a clean falls on [holidays], we will offer the nearest open day.
9. Breakage and damage. Tell us within [number] hours if something is damaged during a clean and we will repair or replace it, up to $[amount] per item. Please put away items that are fragile, valuable or irreplaceable. We are not responsible for items already broken or loose, or for wear from normal cleaning.
10. Pets and safety. Pets should be [crated / put in a closed room] during the clean. We may leave and charge the lockout fee if conditions are unsafe.
11. Cancellation. Either of us may end this agreement with [number] days' notice. Cleans done up to that date are billed.
Customer: ______________________ Date: ________ [Your Company], by: ______________________ Date: ________
This is a starting point, not legal advice. Consumer contract, home-entry and employment rules vary by state. Have it reviewed for your state before you use it.
What this agreement covers
- Room-by-room list of what a recurring clean includes, and the add-ons that don't come with it
- A separately priced first deep clean
- Keys, lockboxes and alarm codes: how they're handled and kept
- Lockout and late-cancellation fees, skips and holidays
- A breakage rule with a cap, and what's not your fault
Running the accounts in Redline
Book the deep clean, then the first recurring clean with a repeat every 2 weeks. "Biweekly clean" as a preset carries the cadence, the visit length and the kind, so the next signed account is one tap. A skip week is just that one visit deleted, without touching the rest of the series. On Team, job notes show on your cleaners' phones, so decide what goes there: where the lockbox is, yes; the alarm code, maybe better in person.
Per clean or monthly, you send the invoice. On Solo ($29 a month), "invoice the Chens $320 for September's 2 cleans" drafts one invoice with a card pay link, and nothing charges automatically. On Team ($129 a month for 3 seats), each cleaner sees their day in the tech app and you assign cleans by chat. See cleaning scheduling and the cleaning invoice template.
Every other Tuesday, booked once.
Redline is free to start. Repeats and presets are on every plan.
Keep reading
- Cleaning business scheduling softwareRecurring cleans booked once, teams assigned per home, skips handled by chat.
- House cleaning quote appBeds, baths and add-ons into a first-clean and recurring price, no walkthrough.
- Cleaning invoice templateBiweekly cleans by date, add-ons, laundry loads and a lockout fee.
- Service agreement templateAny recurring service: scope, visit schedule, price, access, weather, cancellation.