Redline vs FieldEdge: flat rate, or free to start.
Redline is free to start: the chat, contacts, pipeline and calendar for $0, with every paid plan priced on the pricing page. FieldEdge is built for multi-truck HVAC, plumbing and electrical shops, with a flat-rate pricebook and pricing set through a demo.
The short version
Redline fits the owner-operator and the shop with a few trucks. You run it by message: book the tune-up, quote the changeout, assign the no-cool call. Free covers one person with no end date. Solo at $29 a month adds invoices and card pay links, Team at $129 adds 3 seats and the dispatch board, and Team+ at $299 covers 10 seats.
FieldEdge is field service management software with dispatch, service agreements, a flat-rate pricebook and accounting integration, aimed at small and mid-market multi-truck HVAC, plumbing and electrical contractors. Its flat-rate tool, FieldEdge Flat Rate, was formerly Coolfront. Its entry plan, Select, includes dispatching, booking and scheduling, basic agreements and quotes, customer management and the pricebook.
FieldEdge doesn't publish prices. It offers three plans, and pricing depends on team size and add-ons, set during a demo with its product team.
A furnace changeout, quoted from the data plate
Drafted for Gina Moretti: remove the 1998 furnace, install a 96% two-stage furnace with new venting, $6,800, with a 50% deposit of $3,400. Adjust anything?
Saved on her file. Reminder set for Thursday: follow up with Gina Moretti on the furnace quote.
The prices come from you, or from what Redline remembers you charge. There's no pricebook behind them.
Redline and FieldEdge, side by side
| Redline | FieldEdge | |
|---|---|---|
| How you use it | Chat first. You message it ("invoice Sullivan for the roof job") and it updates contacts, jobs, the calendar and invoices, asking you to confirm before it changes customer records. Web and iPhone. | A field service platform with dispatch, agreements and flat-rate pricing screens for office and field. |
| Free plan | Yes. $0 with no end date: AI chat, contacts, pipeline, calendar, scheduling assistant, Quick-Sort and a Pro Page. 1 seat and 4,000 AI credits that don't refill. | No free plan. |
| Starting price | Solo at $29 a month, or $23 a month billed yearly. 7-day free trial on the web. | Not published. Set through a demo. |
| Seats | Free and Solo: 1. Team ($129 a month): 3. Team+ ($299 a month): 10, plus extra seats at $29 each. | Pricing varies by team size and add-ons. |
| Quotes | Itemized quotes by chat, including from a site photo, with an optional deposit %. Good, better and best options and tax are in the Quote composer (Solo and up). Saved as drafts; you email the customer from your own Gmail. No quote link, online approval or e-sign today. | Basic quotes on Select, with the flat-rate pricebook. |
| Invoicing and payments | Solo and up. Branded card pay links on your own Stripe account, no Redline fee on top. Card only, US dollars. Overdue flags at day 3, 7 and 14. | Accounting integration. See their site for payment options. |
| Scheduling | Every plan. Suggests up to 3 open slots, groups visits in the same town, sets up repeating visits with one save. No calendar sync, no online booking. | Booking and scheduling on Select. |
| Dispatch | Team and up. Dispatch board, tech app, assign jobs by chat, crew chat. Techs tap their status; there's no GPS. | Dispatching on Select, built for multi-truck shops. |
| What FieldEdge has that Redline doesn't | Not in Redline today. | A flat-rate pricebook (FieldEdge Flat Rate), service agreements, accounting integration. |
| What Redline has that FieldEdge doesn't | A Free plan. Published prices. | No free plan. Prices only through a demo. |
FieldEdge details come from FieldEdge's own website, checked October 2026. Plans and prices change, so confirm on their site before you decide.
Who should pick which
Pick FieldEdge if
- Your techs present flat-rate options from a pricebook at the kitchen table
- Service agreements are a big book of business you manage as agreements
- You run multiple trucks with an office dispatching them
- You need your field software tied into your accounting system
Pick Redline if
- You're one to a few trucks and price jobs yourself
- You'd rather read a price than sit through a demo
- You want changeout quotes drafted from a photo of the data plate
- You want tune-ups booked as repeating visits for free
- You want one morning push telling you the most important thing to do first (iPhone)
Questions contractors ask
Can I run service agreements in Redline?
You can schedule them: book a spring and fall tune-up as a series every 6 months and save it as a preset like "Comfort plan". Redline doesn't track agreements as contracts or bill them automatically. See HVAC maintenance agreements.
Does Redline have flat-rate pricing?
No pricebook. Redline remembers prices you tell it, like your diagnostic fee or your standard tune-up, and reuses them. If your techs sell from a full flat-rate pricebook, FieldEdge is built for that.
What's the morning push?
Once a day, at an hour you pick between 5 and 11am, the iPhone app sends the single most important thing to do first: a callback, an overdue invoice, an empty afternoon. See morning brief.
What else should an HVAC shop compare?
See FieldEdge alternatives, and Redline vs ServiceTitan.
Quote your next changeout by photo.
Start free. Send the data plate and your price, get the quote lines, adjust and save.
- FieldEdge pricing page, checked October 2026
- FieldEdge Flat Rate, checked October 2026
- FieldEdge home page, checked October 2026
Keep reading
- FieldEdge alternativesOptions for HVAC, plumbing and electrical shops that want a price without a demo.
- HVAC softwareBook tune-ups and no-heat calls, quote changeouts and invoice from the truck.
- HVAC estimate softwareChangeout quotes in three tiers with a deposit, and follow-ups that win the bid.
- HVAC maintenance agreement softwareSpring and fall tune-ups booked as one series, with renewal reminders.
- PricingFree to start. Solo $29, Team $129, Team+ $299 a month.