Leaf season, booked before the leaves drop.
Every October the phone rings with people whose gutters are already overflowing, and last year's customers are mixed in with the new ones. Redline keeps your regulars on a twice-a-year series and helps you fit everyone else around the rain.
Running gutter season in Redline
Rebook last year first
In September, ask "who did we clean last fall that isn't booked yet?" and have Redline draft a short email to each, sent from your Gmail after you approve it.
Make regulars a series
Add a customer's fall cleaning in the calendar with a repeat every 6 months. Spring and fall are on the calendar for years, and each visit can move on its own.
Fit the new calls around them
Ask for a time and Redline offers the 3 best open slots, putting new houses next to the ones you're already doing in that town.
Rain day? Push it
"Move today's Arlington houses to Thursday." Redline moves them and tells you if Thursday is getting crowded.
Quote guards from the ladder
Full gutters again? Snap a photo and quote guards by the foot by chat while the customer is right there.
Early September
21 houses. 14 have a repeating visit already on the calendar for this fall. These 7 don't: Doherty, Feld, Marsh, Quinn, Sato, Trent, Velez. Want me to draft each of them an email with a couple of open weeks?
Seven drafts are ready to review, each offering those two weeks. Each goes out from your Gmail when you tap Approve & send.
Scheduling, repeating visits and Gmail sending are on every plan, including Free.
Gutter work and how to book it
| Work | How it goes in Redline |
|---|---|
| Spring and fall cleaning, regular customer | One series, every 6 months |
| Fall-only customer | One series, every 12 months |
| New customer, one-time cleaning | A single visit, suggested near your others in that town |
| Downspout flush or unclog | Added to the cleaning invoice |
| Gutter guard install | A quote by the foot with a deposit |
| Seamless gutter replacement | A quote by the foot with a deposit, crew booked once it's accepted |
Why the regulars come first
Fall is the one season where you have more work than days. If last year's customers aren't booked before the leaves drop, they end up in the same pile as every new caller, and some of them go to whoever answers first.
Putting your regulars on a six-month series means they're already on the calendar when the rush starts. The emails go to the ones who aren't, so you're filling October with people who already know your work before you take the first new call.
Straight answers for gutter companies
Redline does
- Book spring and fall cleanings as one series
- Find last year's customers who aren't booked
- Draft rebooking emails sent from your Gmail
- Push rain days by chat
- Quote guards and installs with a deposit
Redline doesn't
- Send customers automatic reminder emails
- Watch the weather and move visits
- Optimize routes on a map
- Let customers book themselves online
- Text customers
Questions contractors ask
Will my customers get reminded automatically?
No. Redline drafts the email and you send it from your own Gmail. Nothing goes to a customer without you approving it.
Do I need a paid plan?
Scheduling, repeating visits, rebooking emails and quotes are on Free. Invoices and card pay links need Solo at $29 a month. Deposits on guard installs need Solo too.
How does it group the day?
By the town in each address. Suggested times and Optimize keep same-town houses together. There's no map or drive-time routing.
More for gutter companies
- Gutter cleaning softwareThe whole gutter workflow in Redline
- Gutter cleaning invoice templateFree, per foot with downspouts
- Gutter cleaning estimate templateFree, for guards and installs
- Recurring jobs and repeat presetsEvery 6 months in one save
- Hourly rate calculatorCheck your per-house price pays for the ladder time
Keep reading
- Gutter cleaning softwareClear the fall backlog, rebook cleanings and quote guards and seamless installs by the foot.
- Window cleaning quote appPane counts and add-ons into an itemized quote, then the next visit reminded.
- Recurring jobs and repeat presetsBook a whole season of visits in one save, and reuse the cadence as a preset.
- Scheduling and calendarAsk for a time, get the 3 best open slots. Optimize tightens the week.
Run your business by chat.
Redline is free to start. Tell it about the job and it handles the quote, the schedule, the invoice and the follow-up.