Window cleaning agreement for spring and fall.
Twice-a-year customers are the backbone of a window business, and they need a page that says what counts as a pane, what screens and tracks cost, and why the hard water spots on the shower-side window may not come off.
The agreement
Click any text to edit it. Fill in the parts in [brackets], then print it or copy it into your own document.
Window Cleaning Service Agreement between [Your Company] ("we") and [Customer Name] ("you") for the home at [Service Address].
1. Visits. [Two / three / four] cleanings a year, in about [months]. We will contact you [number] weeks ahead to set each date.
2. What we clean. [Exterior only / interior and exterior] glass on [number] standard panes, [number] French or divided-light panes, [number] storm windows and [number] skylights. Each cleaning includes wiping frames and sills where the glass is cleaned.
3. Screens and tracks. Screens are [brushed and rinsed / not included]. Tracks are [vacuumed and wiped / not included]. Torn or bent screens can be repaired for $[amount] each.
4. Price and payment. $[amount] per visit, based on the pane count above. Billed after each visit, due within [number] days. Added windows or a home that has changed are priced before we start.
5. Hard water stains, paint and construction debris. Regular cleaning removes dirt, pollen and normal buildup. Mineral stains from sprinklers, paint overspray, stickers and construction debris need extra work that is priced separately, and some mineral stains have etched the glass and won't come off fully.
6. Ladders and access. Please clear furniture from inside windows and keep pets inside. We need access to set ladders on the ground around the house. We may skip windows we can't reach safely and will tell you which ones.
7. Weather. Light rain doesn't stop exterior cleaning. High wind, ice or lightning does, and we will reschedule to the next open day.
8. Older glass and seals. Old, scratched or brittle glass, failed seals (fog between double panes), and loose glazing can't be fixed by cleaning. We are not responsible for scratches already on the glass, or for glass or seals that fail because of age while being cleaned normally.
9. Cancellation. Either of us may end this agreement with [number] days' notice. Visits done up to that date are billed.
10. Liability. We will repair damage we cause through our own negligence. Our liability is otherwise limited to the price of the affected visit, except where the law in [State] does not allow that limit.
Customer: ______________________ Date: ________ [Your Company], by: ______________________ Date: ________
This is a starting point, not legal advice. Contract rules and safety rules for ladder work vary by state. Have it reviewed for your state before you use it.
What this agreement covers
- Pricing per pane, with standard, French, storm and skylight panes counted apart
- Screens and tracks as their own yes-or-no
- Hard water stains, overspray and construction debris as extra, and why some stains stay
- Ladder access, windows skipped for safety, and weather that does and doesn't stop work
- Old glass and failed seals, which cleaning can't fix
Running the accounts in Redline
A twice-a-year customer is a custom repeat every 6 months. Book April's visit, set the repeat, and the October one is already on the calendar, plus the years after. Save it as a "Spring and fall" preset. Because each visit is its own appointment, a windy day moves one house, not everyone's season.
Tell the chat the pane count and your prices and it can build the per-pane quote; Redline remembers your prices so the next one goes faster. Invoice each visit by chat on Solo ($29 a month) with a card pay link, sent from your Gmail. There's no automatic billing or customer reminder before the visit, so if you want to give them a heads-up, have the chat draft the email. See the window cleaning quote app page.
April and October, booked in one save.
Redline is free to start. Repeating visits on every plan, invoicing on Solo.
Keep reading
- Window cleaning quote appPane counts and add-ons into an itemized quote, then the next visit reminded.
- Window cleaning estimate templateStorefront route: weekly glass, monthly transoms, hard water first visit.
- Window cleaning invoice templatePer-pane inside and out, French panes, screens, tracks, ladder surcharge.
- Service agreement templateAny recurring service: scope, visit schedule, price, access, weather, cancellation.