Redline
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Snow removal contract, signed before the first flake.

Snow contracts get tested at 4am in the worst storm of the year. Settle the trigger depth, how you price a two-push storm, what salt costs and who pays for the lawn you tore up, in October.

The contract

Click any text to edit it. Fill in the parts in [brackets], then print it or copy it into your own document.

Snow Removal Contract between [Your Company] ("we") and [Customer Name] ("you") for [driveway / parking lot / walks] at [Service Address].

1. Season. From [November 15] to [April 1]. Snow before or after those dates is plowed at the per-push price below if you ask us to.

2. Trigger. We plow when snow reaches [2] inches. We may push during a storm and clean up after it ends. Drifting from wind counts toward the trigger.

3. Area. [Driveway to the garage doors / lot, drive lanes and parking spaces / front walk and steps]. A sketch of the area, where we pile snow and anything to avoid is attached.

4. Pricing. [Per push: $(amount) for (2) to (6) inches, $(amount) for each additional (4) inches. / Per event: $(amount) per storm, however many pushes. / Seasonal: $(amount) for the season, paid in (number) installments on (dates), covering up to (number) pushes; pushes over that are $(amount) each.]

5. Salt and ice melt. [Included / $(amount) per application / $(amount) per bag]. Applied [after each plowing / when you ask / when we see ice]. Salt can damage concrete less than [number] years old, brick and plants; tell us about surfaces that should get [sand / pet-safe melt] instead.

6. Timing. We aim to clear residential driveways within [number] hours after snow stops, and commercial lots before [time] for [business hours]. In heavy or long storms, timing can't be guaranteed. We do not provide 24-hour monitoring of conditions.

7. Your part. Move vehicles out of the plowing area when snow is forecast. Areas blocked by cars are plowed around and still billed. Mark the edges of the driveway, curbs, walkways, sprinkler heads, landscape lights and anything else hidden under snow with stakes before [date]. Clearing snow off roofs, decks and cars is not included.

8. Damage. Some lawn scraping and gravel moved onto the grass is normal with plowing and will be raked back in spring. We will repair damage we cause through our own negligence to marked items. We are not responsible for damage to unmarked or hidden items, or to pavement that was already cracked or loose.

9. Slip and fall. Snow and ice can come back after we leave (melting and refreezing, more snow, drifting). You remain responsible for the property between our visits. [Commercial: we will name you as additional insured on our policy if you ask.]

10. Payment. [Per-push and per-event accounts are billed (after each storm / monthly), due within (number) days. / Seasonal installments are due on the dates above.] Accounts more than [number] days past due may be suspended for the rest of the season.

11. Cancellation. Either of us may end this contract with [number] days' written notice. Pushes done up to that date are billed. Seasonal contracts are [non-refundable after (date) / refunded pro rata].

Customer: ______________________ Date: ________ [Your Company], by: ______________________ Date: ________

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This is a starting point, not legal advice. Liability for snow and ice, and rules for seasonal contracts, vary a lot by state. Have it reviewed for your state, and check it against your insurance, before you use it.

What this contract covers

  • A trigger depth and what counts toward it
  • Per push, per event or seasonal, pick one, with a push cap on seasonal so a record winter doesn't sink you
  • Salt pricing and the surfaces that shouldn't get it
  • Cars in the way, staking before the ground freezes, and roof snow not included
  • Plow damage, slip-and-fall between visits, and suspension for unpaid accounts

Running the season in Redline

Snow doesn't come on a schedule, so a repeating series doesn't fit pushes. What does: a reminder for each seasonal installment date ("remind me December 1 to bill the Marsh Dental installment"), a reminder in October to stake the driveways, and a note logged on each customer's file as you go ("pushed 4:10am, salted walk"). Logged notes even queue with no signal and sync when you're back in range.

The morning after, invoice each account by chat on Solo ($29 a month) for the pushes and salt it got, and send the card pay links from your Gmail. Nothing bills itself per storm or per installment, and Redline has no GPS stamps to prove when you were there, so keep photos. See snow removal invoicing and the snow removal invoice template.

Bill the storm before the next one.

Redline is free to start. Reminders on every plan, invoicing and overdue alerts on Solo.

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