Garage door work order for a broken spring.
The car's stuck inside and the customer heard a bang at 6am. The tech needs the door size, the spring measurements if anyone took them, what else to replace while the tension's off, and the safety tests before leaving.
Work order
| Item | Qty | Unit | Rate | Amount |
|---|---|---|---|---|
| Torsion springs, pair Measure on site: wire [size], inside diameter [size], length [size], wind [left / right] | 2 | each | $95.00 | $190.00 |
| Lift cables, pair Replace with springs if frayed | 1 | pair | $45.00 | $45.00 |
| Nylon rollers, sealed bearing Only if the customer approves | 10 | each | $9.00 | $90.00 |
| Service call and labor | 1 | flat | $150.00 | $150.00 |
| Check: door balance, holds at halfway with opener disconnected | 1 | check | $0.00 | $0.00 |
| Check: auto-reverse on a 2x4 laid flat under the door | 1 | check | $0.00 | $0.00 |
| Check: photo eyes aligned and reversing | 1 | check | $0.00 | $0.00 |
| Lubricate hinges, rollers and springs | 1 | each | $0.00 | $0.00 |
Click any text to change it. Rates and the tax rate are examples, so put in your own. Totals update as you type.
What this template covers
- Spring sizing written on the line (wire, ID, length, wind) so the right pair is on the truck
- Cables and rollers as while-you're-there items, priced and marked for approval
- Check: lines for balance, auto-reverse and photo eyes before the door goes back in service
- Door weight and opener info, which decide the spring
- A first-stop flag for the car-trapped calls
Doing it in Redline
Broken springs are booked at 6:15am from the truck. Tell the chat "add a job for Kevin Brandt, broken spring 16x7 double, car stuck inside, first stop" and it proposes the job for you to confirm. One tap calls him back from his contact to get the spring measurements if he can read the tag. Everything you learn goes into the job's notes.
Plenty of garage door outfits are one or two trucks, with the owner driving one of them. When the door's balanced, invoice it right there by chat on Solo ($29 a month): email him the pay link from your Gmail or copy it to him, and he can pay by card before you pull out. If you run a second truck, Team ($129 a month for 3 seats) puts the job on that tech's phone instead. See the garage door page and the garage door invoice template.
Fix it, bill it, leave.
Redline is free to start. Pay links by card are on Solo.
Keep reading
- Work order templateThe tech's copy: scope, checklist with quantities, parts, access, sign-off.
- Garage door invoice templateService call, springs, cables, rollers, labor and emergency fee.
- Garage door estimate templateNew door and opener, weather seal, haul-away and order deposit.
- Garage door softwareFit spring calls into a full day, invoice on site and chase new door quotes.