Redline vs Service Fusion: small now, or bigger soon.
Redline is free to start, and its paid plans bundle seats: 1 on Solo, 3 on Team, 10 on Team+. Service Fusion charges a flat price with unlimited users. If you're small today, Redline costs less; once the crew grows, Service Fusion's model can win.
The short version
Redline's prices follow headcount. One person runs on Free at $0, or on Solo at $29 a month once invoicing starts. Three people fit on Team at $129 a month. Team+ at $299 covers 10, and each seat past that is $29 a month, up to 100 seats. Small shops pay little; a big crew pays more per head than it would on a flat plan.
Service Fusion is field service management software for small to midsize service contractors in HVAC, plumbing, electrical, cleaning and more. It covers scheduling and dispatch, estimates that convert to jobs, online invoicing and payments, and a two-way QuickBooks Online and Desktop sync. GPS fleet tracking is an add-on, and its top plan adds a customer portal, an open API and progress billing.
Service Fusion's pricing page lists Starter at $208 a month billed annually ($245 month to month), Plus at $325 a month billed annually ($382 month to month) and Pro at $533 a month billed annually ($627 month to month), every plan with unlimited users. It offers a free demo.
Checking on the crew at 11am
7 jobs today, 3 done.
Sam is on the job at Reyes (AC repair).
Ty is en route to the Kim water heater.
Nadia finished early and is idle.
One job is unassigned: Okoro drain clearing at 2pm.
Done. Nadia has Okoro at 2pm and it's on her phone now.
Statuses are tapped by the tech in the Redline app, not tracked by GPS. Crew features are on Team and up.
Redline and Service Fusion, side by side
| Redline | Service Fusion | |
|---|---|---|
| How you use it | Chat first. You message it ("invoice Sullivan for the roof job") and it updates contacts, jobs, the calendar and invoices, asking you to confirm before it changes customer records. Web and iPhone. | Screens for scheduling, dispatch, estimates and invoicing for the office and the field. |
| Free plan | Yes. $0 with no end date: AI chat, contacts, pipeline, calendar, scheduling assistant, Quick-Sort and a Pro Page. 1 seat and 4,000 AI credits that don't refill. | No free plan. A free demo is offered. |
| Starting price | Solo at $29 a month, or $23 a month billed yearly. 7-day free trial on the web. | Starter at $208 a month billed annually, or $245 month to month, per its pricing page. |
| Seats | Free and Solo: 1. Team ($129 a month): 3. Team+ ($299 a month): 10, plus extra seats at $29 each. | Unlimited users on every plan. |
| Quotes | Itemized quotes by chat, including from a site photo, with an optional deposit %. Good, better and best options and tax are in the Quote composer (Solo and up). Saved as drafts; you email the customer from your own Gmail. No quote link, online approval or e-sign today. | Estimates that convert to jobs. |
| Invoicing and payments | Solo and up. Branded card pay links on your own Stripe account, no Redline fee on top. Card only, US dollars. Overdue flags at day 3, 7 and 14. | Online invoicing and payments. Two-way QuickBooks Online and Desktop sync. Progress billing on Pro. |
| Scheduling | Every plan. Suggests up to 3 open slots, groups visits in the same town, sets up repeating visits with one save. No calendar sync, no online booking. | Job scheduling. |
| Dispatch | Team and up. Dispatch board, tech app, assign jobs by chat, crew chat. Techs tap their status; there's no GPS. | Dispatching. GPS fleet tracking as an add-on. |
| What Service Fusion has that Redline doesn't | Not in Redline today. | Unlimited users, two-way QuickBooks sync, GPS fleet tracking (add-on), a customer portal, progress billing and an open API (Pro). |
| What Redline has that Service Fusion doesn't | A Free plan. Plans that start at $29 a month for one person. | No free plan. The entry plan starts at $208 a month billed annually. |
Service Fusion details come from Service Fusion's own website, checked October 2026. Plans and prices change, so confirm on their site before you decide.
Who should pick which
Pick Service Fusion if
- You have more than a handful of people and don't want to pay per seat
- You need two-way QuickBooks sync, Online or Desktop
- You want GPS on the trucks
- You bill bigger jobs in progress payments
- You want customers in a portal, or your own tools on an open API
Pick Redline if
- You're 1 to 3 people and the entry price matters
- You want to start today for $0 and grow into crew features
- You'd rather run dispatch by message than by drag and drop
- Techs only need their day, checklists and crew chat, never the money
- You want a free Pro Page and directory listing that brings in quote requests
Questions contractors ask
At what size does Service Fusion cost less?
On list prices: 1 person is $29 on Redline Solo, and 3 people is $129 on Redline Team, both below Service Fusion's $208 billed annually. From 4 people, Redline moves to Team+ at $299 a month, above Service Fusion Starter's $245 month to month, and every seat past 10 adds $29 on Redline while Service Fusion stays flat.
Does Redline sync with QuickBooks?
No. Redline exports a QuickBooks-format CSV file and a plain CSV from Reports. There's no live sync either way.
Can my techs see what jobs are worth?
No. In the Redline tech app, techs see their day, the job checklist and office notes, and crew chat. Job values, quotes and invoices are hidden from them. See crew dispatch.
What else should a growing shop compare?
See Service Fusion alternatives, and Redline vs Housecall Pro.
Start small, for free.
Run the office on Redline Free today and add the crew board when you hire.
- Service Fusion pricing page, checked October 2026
- Service Fusion field service management software, checked October 2026
Keep reading
- Service Fusion alternativesOptions for small shops where Service Fusion's flat unlimited-user price is more than they need.
- Crew dispatch and tech appA board for every tech's day and a simple app for the crew. Team plan and up.
- Team accounts and rolesInvite the office and the crew into one workspace. Team includes 3 seats, Team+ 10.
- HVAC dispatch softwareAssign no-cool calls by message. Techs get a simple app with no prices.
- PricingFree to start. Solo $29, Team $129, Team+ $299 a month.
