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Redline vs Thryv: the jobs, without the marketing suite.

Thryv sells one bundle for a local business: CRM, scheduling, estimates and invoices, plus reviews, marketing campaigns and a messaging inbox. Redline sticks to running the jobs, by chat, and its Free plan covers contacts, the pipeline, the calendar and quotes for $0. If you want your reviews and marketing in the same subscription, Thryv is built for that.

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The short version

Redline doesn't try to market you. There are no review requests, campaigns or texting. What it does is keep the job side tight: every lead in a pipeline, every visit on a calendar that groups by town, quotes drafted by message, and a free Pro Page where homeowners can send a quote request. Solo at $29 a month adds invoices and card pay links; Team adds crew dispatch.

Thryv is all-in-one small business software for local service businesses, with plan pages for contractors and roofers. It covers a customer database, scheduling with online booking and automatic appointment reminders, digital estimates customers approve and convert to invoices, payments, a client portal, review monitoring and replies, and marketing campaigns. Its Command Center is a messaging inbox that pulls channels into one place.

Thryv prices its plans per location. We found more than one set of prices on Thryv's site and couldn't confirm which is current, so we don't list them here; see Thryv's pricing page. Thryv does offer a free tier of Command Center, but that's the messaging inbox, not the business software with the CRM, scheduling and estimates.

Monday morning, roof leads from the weekend

Which leads haven't I touched?

Three:

Gail Porter, Quincy, roof leak over the kitchen (Pro Page request, Saturday)

Tom Reyes, Braintree, wants a gutter replacement price

Ann Kwan, Milton, missing shingles after the wind

Find me a slot for Gail Porter this week. Leak calls first.

Tuesday 8am is first: you're in Quincy at 10 for the Doyle tear-off. Then Wednesday 3pm or Thursday 9am. Book Tuesday?

Pro Page quote requests land in Contacts as leads. Free reveals 3 a month; paid plans reveal all of them.

Redline and Thryv, side by side

	Redline	Thryv
How you use it	Chat first. You message it ("invoice Sullivan for the roof job") and it updates contacts, jobs, the calendar and invoices, asking you to confirm before it changes customer records. Web and iPhone.	An all-in-one suite of screens: CRM, scheduling, estimates, invoices, reviews and marketing, plus the Command Center inbox.
Free plan	Yes. $0 with no end date: AI chat, contacts, pipeline, calendar, scheduling assistant, Quick-Sort and a Pro Page. 1 seat and 4,000 AI credits that don't refill.	A free Command Center messaging inbox. The business software with CRM, scheduling and estimates is paid.
Starting price	Solo at $29 a month, or $23 a month billed yearly. 7-day free trial on the web.	See Thryv's pricing page. Plans are priced per location.
Seats	Free and Solo: 1. Team ($129 a month): 3. Team+ ($299 a month): 10, plus extra seats at $29 each.	See their site. Contractor plans include staff accounts.
Quotes	Itemized quotes by chat, including from a site photo, with an optional deposit %. Good, better and best options and tax are in the Quote composer (Solo and up). Saved as drafts; you email the customer from your own Gmail. No quote link, online approval or e-sign today.	Digital estimates customers approve, converted to invoices.
Invoicing and payments	Solo and up. Branded card pay links on your own Stripe account, no Redline fee on top. Card only, US dollars. Overdue flags at day 3, 7 and 14.	Invoices and payments. See their site for payment methods.
Scheduling	Every plan. Suggests up to 3 open slots, groups visits in the same town, sets up repeating visits with one save. No calendar sync, no online booking.	Online booking with automatic appointment reminders.
Dispatch	Team and up. Dispatch board, tech app, assign jobs by chat, crew chat. Techs tap their status; there's no GPS.	See their site.
What Thryv has that Redline doesn't	Not in Redline today.	Online booking, automatic appointment reminders, a client portal, review monitoring and replies, marketing campaigns, a messaging inbox across channels.
What Redline has that Thryv doesn't	A Free plan that covers the job side: contacts, the pipeline, the calendar and quotes.	Thryv's free tier is the Command Center inbox; the business software is paid.

Thryv details come from Thryv's own website, checked October 2026. Plans and prices change, so confirm on their site before you decide.

Who should pick which

Pick Thryv if

You want reviews, marketing campaigns and job tools on one bill
Customers should book themselves online and get reminders automatically
You want one inbox for messages coming in from different channels
You want customers to see paperwork and pay through a portal
You'd rather have one vendor than separate tools for marketing and jobs

Pick Redline if

Your marketing is word of mouth or already handled, and you need the jobs organized
You want to start at $0, not with a per-location subscription
You run the office yourself and want to do it by message from the truck
You want a free public page that takes quote requests
You'll add a dispatch board when you hire (Team)

Questions contractors ask

Is Thryv free?

Part of it. Thryv's Command Center inbox has a free tier. The software with the CRM, scheduling, estimates and invoices is paid; see Thryv's pricing page. Redline's Free plan includes the CRM, pipeline, calendar and quotes, and invoicing starts on Solo at $29 a month.

Does Redline handle reviews?

No. Redline has no review requests, ratings or review monitoring, and Pro Pages don't show reviews. If reviews drive your leads, Thryv covers that and Redline doesn't.

Does Redline text customers or send appointment reminders?

No. Redline doesn't text, and nothing goes to a customer automatically. Calling is one tap through your phone's dialer, and emails go from your own Gmail after you approve them. See email from your Gmail.

Do I need a sales call to start Redline?

No. Prices are on the pricing page and you can sign up and start on Free. Crews of 11 or more can book a call to talk it through. See Thryv alternatives for other options.

Get the jobs straight first.

Start Redline Free and let it tell you which leads you haven't called back.